When tickets for The Teeth Of God Tour went on sale, dealing with bots and scalpers wasn’t the only thing that Sleep Token fans had to deal with, though. Promoters AEG have addressed a technical error that meant people didn’t receive pre-sale codes in time, and therefore missed out on tickets entirely.
An email sent out (via Loudwire) explains what happened: “As a Sleep Token fan who took the time to register early for access to tickets, we know how committed you are to the band,” AEG say. “That’s something we don’t take lightly, and knowing that, we tried to provide you with early access to the presale as a reward for your loyalty.
“While our intentions were good, to put it simply: we failed. Our emails and sale codes were sent on time yet delivered to you late. And while there are many reasons for that, there’s no excuse. We let Sleep Token and you down. Since discovering the malfunctions, we have worked to provide codes to every fan that has contacted us.
“We value our fans and our artists and will continue to work to created the elevated experience you all expect and deserve. We are so very sorry we let you down.”
Catch The Teeth Of God Tour at the following:
April
30 Phoenix, AZ — Arizona Financial Theatre
May
1 Albuquerque, NM — Revel
3 Austin, TX — H-E-B Center at Cedar Park
4 Dallas, TX — Toyota Music Factory
6 Tampa, FL — Yuengling Center
7 Atlanta, GA — Coca-Cola Roxy
8 Asheville, NC — ExploreAsheville.com Arena
10 St. Louis, MO — The Factory
12 Denver, CO — Red Rocks Amphitheatre
14 Des Moines, IA — Vibrant Music Hall
15 Chicago, IL — The Salt Shed
16 Chicago, IL — The Salt Shed
19 Pittsburgh, PA — Petersen Events Center
20 Philadelphia, PA — The Met Philadelphia
22 New York City, NY — Radio City Music Hall
24 Boston, MA — MGM Music Hall at Fenway
25 Montreal, QC — Place Bell
27 Toronto, ON — Massey Hal
28 Toronto, ON — Massey Hall